Terms and conditions
Acknowledgement of Terms and Conditions /
Contract
Thank you for your interest and your trust in our
company. The following General Terms and
Conditions (GTC) apply to all services of
www.bobos.lk. Please take note of our terms of
contract prior to booking, because these regulate
the legal relationship between you and us. By
accepting your booking (written, by telephone or
online booking), a contract is concluded between
you and www.bobos.lk. From then on, the rights
and obligations of this contract will be effective
for you and for us. These contractual agreements
and these "General travel and contract conditions"
apply to all travel participants in your group.
Booking
The reservation is made in writing. Booking is
confirmed with payment. With the booking, you
automatically accept the terms and conditions of
www.bobos.lk
Changes in the booking
For changes / rebooking (eg change of name,
change of date of travel, change of room
categories or other services) a processing fee of
USD 200.- per person will be charged. Additional
expenses of service providers are possible.
Cancellation
Basically, a cancellation or a change must be made
in writing. It may also be that a different
cancellation period is valid for different offers.
This is then noted on the offer and possibly also on
the bill. Then these cancellation periods apply.
Up to 30 days before departure
For cancellations, rebookings or changes (name
changes, changes to the date of travel, rebooking
of accommodation) up to 31 days before departure
you pay a processing fee of USD 200.- per person.
This processing fee is usually covered by an
cancellation cost insurance to be taken out by
you. Cancellations and changes must always be
made in writing. Decisive for the calculation of the
deadlines is the arrival of your written
communication with us. On public holidays or
weekends, the next working day is decisive.
Less than 30 days before departure.
For cancellations or rebookings less than 30 days
before departure, the following rules apply:
29 days and less before departure: you pay 100
percent of the costs + handling fee of at least USD
200 .— per person.
Cancellations and changes during the high season
For stays from 4.12. to 14.1. The following rules
apply 90 to 60 days before the start of the journey
50 percent has to be paid.
59 to 00 days before the start of the journey 100
percent has to be paid + handling fee of at least
USD 200 .— We recommend you to buy a travel
insurance upon booking a trip.
Unused services
In principle, costs for services can not be refunded
after check-in, even if the services are only
partially used (for example, admissions). No third
party (including hotels or other service providers)
is authorized to speak on behalf of www.bobos.lk.
This also applies to the full or partial
reimbursement of costs or of no show fees.
Liability
The liability is limited to the level of the paid sum
of the booked trip. We do not accepts any liability
for direct damage in the event of death, personal
injury or illness during the stay. In case of
pregnancy you are obliged to inform the
www.bobos.lk before booking. We do not do any
treatment in case of pregnancy. All liability is
excluded when it comes to the result of a
treatment. Healing is not guaranteed. All activities
at the hotel area and outside is made on your on
risk and no liability accepted. We do not work with
any guest, who has a transmittable disease.
Jurisdiction Galle, Sri Lanka

The protection and security of personal information is a high priority for us. Therefore, we strictly adhere to the rules of the Swiss Data Protection Act. Below you will be informed about what type of data is collected and for what purpose it is collected:

1. Data transmission / data logging

When visiting this page, the web server automatically logs log files that can not be assigned to a specific person. This data includes z. For example, browser type and version, operating system used, referrer URL (previously visited page), IP address of the requesting computer, server request date and time of access, and client file request (file name and URL). These data are collected only for the purpose of statistical evaluation. A transfer to third parties, for commercial or non-commercial purposes, does not take place.

2. Use of personal data

Personal data will only be collected or processed if you voluntarily provide such information, e.g. in the context of a request. Unless there are any necessary reasons for doing business, you may at any time revoke in writing (such as by e-mail or fax) the previously granted approval of your personal data storage with immediate effect. Your data will not be disclosed to third parties, unless disclosure is required by law.

3. Information, modification and deletion of your data

In accordance with applicable law, you can always ask us in writing whether and which personal data we have stored about you. A corresponding message will be sent to you immediately.

4. Security of your data

Your personal data made available to us will be secured by taking all technical and organizational security measures so that they are inaccessible to unauthorized third parties. When sending very sensitive data or information, it is recommended to use offline post, as a complete data security can not be guaranteed by e-mail.

5. Note about Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", d. H. Text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that in this case you may not be able to fully use all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6. Cookies

On some of our sites we use so-called "session cookies" to help you to use our websites. These are small text files that are stored on your hard drive only for the duration of your visit to our website and are deleted when the browser is closed, depending on the setting of your browser program. These cookies do not retrieve information stored on your hard drive about you and do not affect your PC or its files. Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to alert you to the sending of cookies.

7. Changes to this Privacy Policy

We will update these policies to protect your personal information from time to time. You should occasionally review these guidelines to stay up to date on how we protect your information and continually improve the content on our site. If we make material changes to the collection, use and / or disclosure of the personal information you provide to us, we will notify you by providing a clear and visible reference to the Site. By using the website, you agree to the terms of these privacy policies.

If you have questions about this privacy policy, please contact us via our contact page.